Recent Posts

Preparing for North Central Thunderstorms: Lightning Safety Tips

5/15/2024 (Permalink)

As the leading experts in restoration services, SERVPRO® understands the importance of safety, especially during North Central thunderstorms. Lightning, a powerful force of nature, can cause severe damage to properties and pose a significant threat to personal safety. In this blog post, we'll share essential lightning safety tips to help you prepare for the storm and protect both your family and property.

Stay Informed

Knowledge is your first line of defense. Keep an eye on weather forecasts and warnings. Install a reliable weather app on your smartphone and sign up for emergency alerts to stay informed about incoming thunderstorms. Being aware of potential lightning activity in your area allows you to take necessary precautions well in advance.

Create a Lightning Safety Plan

Develop a lightning safety plan for your family and ensure everyone is familiar with it. Identify safe locations within your home where you can take shelter during a storm. Avoid open spaces, tall structures, and bodies of water when lightning is present.

Seek Shelter Indoors

When thunder roars, go indoors! Seek shelter in a sturdy building with wiring and plumbing to provide additional protection. Avoid using corded electronic devices during storms and stay away from windows and doors. Unplug electronic equipment to prevent damage from power surges caused by lightning strikes.

Stay Away from Water

Water conducts electricity, so avoid activities involving water during a thunderstorm. Whether it's swimming, bathing, or doing dishes, postpone these activities until the storm has passed. Lightning can strike plumbing and electrical systems, posing a serious risk to those in contact with water.

Lightning Protection System

Consider installing a lightning protection system for your home. These systems are designed to redirect lightning strikes safely to the ground, minimizing the risk of fire and structural damage. Consult with a professional to determine the best solution for your property.

North Central thunderstorms are a force to be reckoned with, and taking lightning safety seriously is paramount. By staying informed, creating a safety plan, seeking shelter, avoiding water-related activities, and considering lightning protection systems, you can significantly reduce the risks associated with lightning strikes. At SERVPRO®, we prioritize your safety and well-being, and we hope these tips help you weather the storm with confidence. Remember, preparation is key to mitigating potential damages and ensuring a swift recovery should your property be affected. Stay safe!

How to properly dispose of ashes from fireplaces and wood stoves

4/25/2024 (Permalink)

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Hey there, homeowners! At SERVPRO®, we understand the importance of maintaining a safe and cozy home during the colder months. Many of us enjoy the warmth and ambiance of a crackling fire in our fireplaces or wood stoves. However, it's crucial to know how to properly dispose of the ashes to prevent potential hazards. In this blog post, we'll walk you through the steps of safely handling and disposing of fireplace and wood stove ashes.

Why Proper Ash Disposal Matters

Proper ash disposal is not just about cleanliness; it's a safety measure too. Hot embers can linger in seemingly cold ashes, posing a fire risk. Plus, improperly disposed ashes can damage the environment and even your property. So, let's dive into the dos and don'ts of ash disposal.

Let the Ashes Cool Completely

Before doing anything, give the ashes ample time to cool down. It may take several hours or even overnight. Avoid rushing this step to prevent accidental burns or fires.

Use the Right Tools

Invest in a metal ash bucket with a tight-fitting lid and a sturdy metal scoop. Plastic containers are a no-go as hot ashes can melt through them. Keep these tools exclusively for ash disposal to avoid cross-contamination.

Scoop, Don't Sweep

Using a metal scoop, carefully transfer the cooled ashes into the metal bucket. Avoid sweeping ashes with a broom, as this can create airborne particles and increase the risk of inhalation.

Store the Ashes Safely

Once the ashes are in the metal bucket, secure the lid tightly. Store the bucket away from any combustible materials, preferably outside on a non-flammable surface.

Dispose of Ashes Properly

Never dispose of ashes in your regular trash bin. Instead, take them to a designated ash disposal site or mix them with water and spread them in your garden as a nutrient-rich fertilizer. Be cautious not to dump ashes near dry grass or flammable materials.



By following these simple steps, you can ensure the safe and responsible disposal of fireplace and wood stove ashes. At SERVPRO, we prioritize the well-being of your home and family. Stay warm, stay safe, and enjoy the winter season responsibly. If you ever face unexpected challenges related to fire damage, remember, we're just a call away!

Mold in Commercial Buildings: Impact on Business

3/7/2024 (Permalink)

SERVPRO working to dehumidify a water damaged building. SERVPRO is ready to take on your remediation project anytime day or night.

Mold in commercial buildings can have far-reaching consequences beyond just being an aesthetic concern. It can impact business operations, employee productivity, and even the reputation of the company. In this blog post, we'll explore the various ways mold can affect businesses and offer insights into effective solutions for addressing and preventing mold issues in commercial settings.

Employee Productivity

The presence of mold in the workplace can lead to a decline in employee productivity. Mold spores in the air can cause discomfort and irritation which can negatively impact the well-being and focus of employees. Creating a healthy work environment is crucial for maintaining a productive workforce.

Customer Perception

The appearance of mold in a commercial building can have a negative impact on customer perception. Visitors, clients, or customers who notice mold may question the cleanliness and overall professionalism of the business. Maintaining a clean and mold-free environment is essential for leaving a positive impression on clients and customers.

Structural Damage

Mold can compromise the structural integrity of a commercial building. It thrives on organic materials such as wood and drywall, leading to decay and weakening of these structures over time. Addressing mold issues promptly is crucial for preventing extensive structural damage that could result in costly repairs and disruptions to business operations.

Legal and Regulatory Compliance

Commercial property owners are subject to various regulations and standards related to building safety and maintenance. Mold issues may lead to non-compliance with these regulations, resulting in legal consequences and potential fines. Regular inspections and proactive measures to address mold can help businesses stay compliant with industry standards.

Operational Disruptions

Remediation of mold issues often requires temporarily shutting down affected areas, leading to operational disruptions. In a commercial setting, this downtime can impact workflow, client services, and overall business continuity. Proactive measures to prevent mold, such as regular inspections and maintenance, can minimize the risk of operational disruptions.

Employee Morale and Retention

A workplace affected by mold can contribute to lower employee morale and may even lead to staff turnover. Unpleasant odors and visible mold growth can create an uncomfortable work environment, negatively impacting employee satisfaction and retention. Maintaining a clean and mold-free workplace is essential for fostering a positive work culture.

Remediation Costs

Addressing mold issues can be costly, both in terms of remediation expenses and potential business losses during downtime. Investing in preventive measures, such as regular inspections and maintenance, can be more cost-effective in the long run compared to dealing with extensive mold-related problems.

Reputation Management

In today's digital age, news about mold issues in a commercial building can spread quickly and impact the reputation of a business. Negative reviews or media coverage related to mold can harm the trust and credibility that a business has built with its clients and customers. Proactively managing and preventing mold issues is essential for protecting the reputation of the business.

The impact of mold in commercial buildings goes beyond the physical appearance of the premises. It can affect employee productivity, customer perception, structural integrity, legal compliance, and overall business operations. To safeguard against these consequences, commercial property owners should prioritize preventive measures, regular inspections, and prompt remediation when necessary. Trust SERVPRO® to be your partner in addressing and preventing mold issues, ensuring a healthy and thriving business environment.

Understanding the Impact of Water on Electronics

2/14/2024 (Permalink)

2 SERVPRO trucks parked on a jobsite. For comprehensive water damage restoration, don't hesitate to reach out to our SERVPRO® team today.

At SERVPRO®, one of the most frequent concerns we encounter revolves around the fate of electronics exposed to water. The question on many minds is whether water inevitably leads to permanent ruin for electronic devices. Let's dive into this topic to dispel myths, offer insights, and provide guidance on dealing with water-damaged electronics.

Can Water Irreversibly Damage Electronics?

The truth is, yes, water can wreak havoc on electronic devices. However, the extent of the damage and the possibility of recovery depends on various factors, such as the type of liquid, the duration of exposure, and the steps taken immediately after the incident.

Understanding Water Damage to Electronics

When water meets electronics, it can cause immediate malfunctions or short circuits. This is due to water's conductivity, which allows it to create pathways for electricity where it shouldn't exist. This can result in immediate damage or power surges that render the device inoperable.

Even if the device appears to work initially after exposure, water can leave behind residues that corrode components over time. This corrosion can cause malfunctions days or weeks after the incident. Pure water, while still harmful, may cause less damage than liquids with minerals or contaminants. For instance, soda or saltwater can leave behind deposits that accelerate corrosion.

Steps to Mitigate Water Damage

  1. Power Off Immediately: If a device encounters water, turn it off immediately to prevent further damage caused by electrical surges.
  2. Remove Batteries and Disconnect Power: If possible, remove the battery and any power source to minimize the risk of short circuits.
  3. Dry Carefully: Use absorbent materials or towels to blot excess moisture, and avoid using heat sources like hair dryers or ovens, as they can further damage the device. Instead, opt for air-drying or silica gel packets to remove moisture.
  4. Consult Professionals: Contact SERVPRO of Pittsburg, Fort Scott for expert assistance in evaluating and mitigating water damage to electronics. Our trained technicians can assess the situation and offer guidance on potential restoration options.

Can Water-Damaged Electronics Be Saved?

There's hope! Timely and proper intervention significantly increases the chances of restoring water-damaged electronics. However, it's crucial to act swiftly and cautiously.

Professional restoration services, like those provided by SERVPRO®, employ specialized techniques and equipment to save electronics affected by water damage. These methods can include thorough cleaning, corrosion mitigation, and component repair or replacement, potentially saving your device from permanent ruin.

In Conclusion

Water and electronics don't mix well, but immediate action and professional assistance can increase the odds of recovery. Remember, while prevention is best, in case of water damage, swift and cautious measures can make a difference in salvaging your valuable electronic devices.

For comprehensive water damage restoration, don't hesitate to reach out to our SERVPRO® team today. We're here to help you navigate through the aftermath of water-related incidents and restore normalcy to your home or business!

Resources to Stay Prepared for Kansas Winter Weather

1/17/2024 (Permalink)

As we gear up for the winter season, we want to equip you reliably with a roundup of local resources and handy apps that can help guide you through Kansas' sometimes harsh winter weather conditions. By staying informed and prepared, you can ensure that winter weather remains a charming panorama outside your window, not a disruption to your comfort and daily life.

1. Kansas Road Conditions (KanDrive)

Ensuring safe and smooth travel is a top priority during the winter. Update yourself with real-time road conditions using the Kansas Department of Transportation's KanDrive website. It provides real-time traffic and weather updates so that you can plan your journey safely.

2. National Weather Service – Kansas

For accurate and timely weather forecasts, tune in to the National Weather Service website. Track winter storms, monitor wind chill factors, and get detailed local forecasts, so you're always a step ahead of the weather.

3. Red Cross Emergency App

The Red Cross Emergency App provides a range of valuable resources to prepare for the winter, from practical tips to weather alerts. Customizable to your local area, it is an invaluable all-around emergency planning resource.

4. FEMA App

The Federal Emergency Management Agency's app offers real-time alerts, emergency safety tips, and localized shelter information. The app even assists you in creating and sharing your personalized emergency checklist.

5. 211 Kansas

Dialing 211 connects you to a free, confidential service that can provide local resources like heating assistance, shelter, and food during winter emergencies. It's an indispensable lifeline when you need help the most.

6. Do1Thing

The Do1Thing app encourages users to take small, manageable steps towards disaster readiness. With each month focusing on a new topic, this is an excellent resource for those wanting to make steady, long-term preparations.

Keeping warm and safe during Kansas' winter is about using the right resources to stay ahead of weather developments and being prepared for emergencies. Remember, if harsh weather strikes and you have damage to your property, SERVPRO of Pittsburg, Fort Scott is here to help with swift and effective restoration services. Our commitment is to make it "Like it never even happened." Stay informed, stay prepared, and stay safe this winter with SERVPRO®.

How to Safely Dispose of Ashes

12/13/2023 (Permalink)

Yellow caution tape in a room with fire damage. For any fire or smoke-related cleanup or restoration needs, don't hesitate to contact SERVPRO® of Pittsburg, Fort Scott.

In today's blog, we'll address a common question that arises during the colder months: How to properly dispose of ashes from fireplaces and wood stoves. This important practice not only ensures your safety but also helps maintain the longevity of your home. Let's dive into the details.

Why Proper Ash Disposal Matters

Before we discuss the step-by-step process of ash disposal, it's crucial to understand why it's so essential. Here are some reasons:

  1. Fire Safety: Embers in ash can stay hot for days, posing a fire risk if not disposed of correctly.
  2. Air Quality: Improper disposal can release harmful particles into the air, impacting indoor air quality.
  3. Longevity of Appliances: Ash buildup can damage your fireplace or wood stove, reducing their lifespan.

Step 1: Wait for the Ashes to Cool Completely

Before doing anything, allow the ashes to cool down entirely. This process can take up to several days, depending on the size and volume of the ashes. Using a metal container with a tight-fitting lid for ash storage is a great way to speed up this process. Ensure that the container is placed on a non-combustible surface while cooling.

Step 2: Wear Appropriate Safety Gear

Safety should always come first when handling ashes. Make sure you wear protective gear, including heat-resistant gloves and a dust mask to prevent inhaling ash particles. Eye protection is also advisable.

Step 3: Remove Ashes Carefully

Once the ashes are cold, use a metal shovel or scoop to carefully remove them from the fireplace or wood stove. Avoid using any plastic or flammable materials as they can melt or catch fire.

Step 4: Place Ashes in a Metal Container

Place the ashes into a metal container designated for ash disposal. Do not use a plastic or cardboard container, as hot ashes can cause them to ignite. Keep the container away from combustible materials or structures.

Step 5: Secure the Container Lid

Make sure the container has a tight-fitting metal lid. This lid should remain closed at all times, even during ash disposal, to prevent any accidental embers from escaping.

Step 6: Store the Container Outside

Store the sealed metal container outside, away from your home and any flammable materials. It should be placed on a non-combustible surface like concrete, brick, or stone.

Step 7: Check Local Regulations

Some areas have specific regulations regarding ash disposal, so it's essential to check with your local authorities to ensure compliance with any rules or restrictions. Properly disposing of ashes from fireplaces and wood stoves is not only a safety measure but also a way to protect the environment and extend the life of your appliances. By following the steps outlined above, you can maintain a safe and healthy home while minimizing the risk of fire hazards and improving indoor air quality.

For any fire or smoke-related cleanup or restoration needs, don't hesitate to contact SERVPRO® of Pittsburg, Fort Scott. We're here to help you when disaster strikes, offering expertise and resources to get your life back on track. Stay safe and enjoy the warmth and comfort of your fireplace or wood stove with peace of mind.

How Mold Can Affect Your Business

11/8/2023 (Permalink)

Orange and yellow mold growth. Mold can seriously compromise the structural integrity of commercial buildings.

One issue that can significantly affect businesses is the presence of mold. In this blog, we will explore the impact of mold in commercial buildings and provide essential insights for local business owners on how to address this concern effectively.

The Impact of Mold in Businesses

Mold can compromise the structural integrity of commercial buildings over time. It thrives in damp environments and can weaken materials such as drywall, wood, and insulation. This can result in costly repairs and renovations that disrupt business operations. Mold can damage inventory, equipment, and assets stored within commercial buildings. This can lead to financial losses, especially for businesses that rely on sensitive materials or equipment.

The presence of visible mold can negatively impact how customers perceive a business. It can create an impression of neglect and uncleanliness, potentially driving away customers and clients. It can also affect the well-being and productivity of employees. Unpleasant odors and the stress of working in a mold-infested environment can reduce morale and hinder performance.

Mold remediation efforts often require sections of a commercial building to be temporarily closed off. This can disrupt day-to-day operations, leading to downtime, lost revenue, and potential damage to the business's reputation.

Preventing Mold Growth in Commercial Buildings

  1. Regular Inspections: Implement a routine inspection schedule to identify potential areas of moisture and mold growth within the building. Pay close attention to areas with poor ventilation, such as basements, crawl spaces, and restrooms.
  2. Effective Moisture Control: Preventing moisture buildup is key to mold prevention. Address any leaks, roof damage, or plumbing issues promptly. Ensure proper drainage around the commercial building.
  3. Proper Ventilation: Maintain adequate ventilation throughout the building to promote air circulation and reduce humidity levels. Consider using dehumidifiers in areas prone to excess moisture.
  4. Education and Awareness: Educate employees about mold prevention and how to recognize early signs of mold growth. Encourage them to report any concerns promptly.
  5. Professional Mold Remediation: If mold is detected, it's crucial to seek professional assistance. Our SERVPRO® of Pittsburg, Fort Scott team offers expert mold remediation services to safely and effectively remove mold and restore the commercial building to a mold-free condition.

Mold in commercial buildings can have a significant impact on businesses in Pittsburg, KS. The structural damage, business interruption, and financial losses associated with mold growth can be substantial. By implementing preventive measures, conducting regular inspections, and seeking professional assistance when needed, local business owners can protect their investments and maintain a safe and thriving business environment. If you suspect mold in your commercial building, contact SERVPRO® for swift and reliable mold remediation services. We are here to help you get back to business as usual.

How to Deal with Water-Damaged Electronics

10/8/2023 (Permalink)

Green SERVPRO van outside of a building. Our experts have the knowledge and tools to assess, clean, and restore water-damaged devices to their pre-damaged condition.

Water damage can strike at any time, and when it affects your electronics, it can be particularly concerning. In today's digitally connected world, handling water-damaged electronics is a critical skill. Whether it's from a burst pipe, a heavy storm, or an accidental spill, knowing what to do – and what not to do – can make all the difference in salvaging your devices. In this blog, we'll explore the do's and don'ts of handling water-damaged electronics specifically tailored to the Kansas area.

Do's: How to Handle Water-Damaged Electronics

Safety First: Ensure your safety before attempting to handle any electronics in a wet environment. Turn off the power supply to prevent electric shock, and unplug all devices if it's safe to do so.

Disconnect from Power: If your electronic device is still connected to power, unplug it immediately. Do not attempt to turn it on or charge it, as this can cause further damage.

Remove Batteries: If possible, remove the batteries from portable devices, such as smartphones or laptops. This reduces the risk of short circuits.

Dry Carefully: Use a clean, dry cloth to gently pat dry the exterior of the device. Do not use heat sources like hairdryers or ovens, as excessive heat can damage delicate components.

Consult a Professional: Contact a qualified technician for a thorough inspection and repair. Professionals have the tools and expertise to assess the extent of the damage and perform necessary repairs.

Don'ts: What to Avoid

Don't Power On: Resist the urge to turn on water-damaged electronics to check if they're still working. This can cause a short circuit and further damage.

Avoid Rice or Silica Gel: While these substances are often recommended for drying electronics, they may not be effective and can leave residue inside your devices. It's best to consult a professional for drying and cleaning.

Don't Disassemble: Avoid disassembling your devices unless you have the necessary expertise. Opening up electronics can void warranties and potentially cause more harm.

No Self-Repair: Unless you're a trained technician, refrain from attempting DIY repairs. Incorrect repairs can lead to permanent damage.

Don't Assume All Is Lost: Even if your electronics have been submerged or severely damaged, don't assume they're beyond repair. Consult a professional for an expert assessment.

Handling water-damaged electronics in Kansas requires a cautious and informed approach. Following the dos and don'ts outlined above can increase the chances of successful restoration. Remember that SERVPRO® of Pittsburg, Fort Scott is here to assist Kansas residents with professional cleanup and restoration services, including electronics. Our experts have the knowledge and tools to assess, clean, and restore water-damaged devices to their pre-damaged condition. When in doubt, seek professional assistance to ensure the best outcome for your electronics.

The Importance of Gutter Maintenance for Storm Preparedness

9/13/2023 (Permalink)

When it comes to storm preparedness, one aspect that often gets overlooked is the maintenance of gutters. Gutters play a crucial role in protecting our homes from water damage, particularly during heavy storms. Without proper maintenance, gutters can become clogged, leading to a host of problems that can compromise the integrity of our homes. In this blog post, we will discuss the importance of gutter maintenance for storm preparedness.

Preventing Water Damage

One of the primary functions of gutters is to collect rainwater and redirect it away from our homes' foundations. When gutters are clogged with leaves, twigs, and other debris, water can overflow and accumulate around the foundation of our homes. This can lead to serious water damage, including foundation erosion, basement flooding, and structural instability. By maintaining clean and clear gutters, we can ensure that water is directed away from our homes and prevent potential water damage during storms.

Avoiding Roof Leaks

Clogged gutters can also cause water to back up onto the roof, leading to leaks and roof damage. When gutters are filled with debris, water cannot flow properly, and it can seep into the roof, causing rot, mold, and other issues. Regular gutter maintenance, including cleaning out leaves and debris, can help prevent these problems, ensuring that water flows freely and safely away from the roof during storms.

Mitigating Basement Flooding

During heavy storms, the excess water can make its way into our basements if the gutters are not properly maintained. When gutters are clogged, rainfall cannot be effectively channeled away from our homes, and it can seep into the basement. This can lead to costly water damage, including ruined belongings, compromised structural integrity, and mold growth. Regular gutter maintenance is crucial to prevent basement flooding and ensure the protection of our valuable assets.

Preserving the Foundation

The foundation of our homes is one of the most critical components, and proper gutter maintenance is vital in preserving its integrity. When gutters are clogged and water is not directed away from the foundation, it can lead to erosion and even foundation settlement. Over time, this can result in structural issues, including cracks in the foundation, uneven floors, and costly repairs. By maintaining clean gutters, we can protect the foundation of our homes and avoid these issues.

Enhancing Storm Preparedness

By prioritizing gutter maintenance, we can enhance our overall storm preparedness. Well-maintained gutters ensure that water is directed away from our homes during storms, reducing the risk of water damage, roof leaks, basement flooding, and foundation problems. This allows us to have peace of mind and be better prepared for any severe weather that may come our way.

Don't overlook the importance of gutter maintenance when it comes to storm preparedness. Clean and clear gutters are crucial for directing water away from our homes, preventing water damage, roof leaks, basement flooding, and foundation problems. Regular maintenance and cleaning of gutters are essential to ensure their proper functioning during storms. By taking the time to maintain our gutters, we can protect our homes, preserve their integrity, and enhance our overall storm preparedness.

What to Expect During the Fire Damage Restoration Process

8/16/2023 (Permalink)

Experiencing a fire in your home or property in can be a traumatic and overwhelming event. Once the flames are extinguished, the road to recovery begins with the fire damage restoration process. As a homeowner or property owner, understanding what to expect during this critical phase can provide you with a sense of direction and reassurance. In this blog, we'll walk you through the essential steps and key aspects of the fire damage restoration process, helping you navigate the journey to recovery with confidence.

Assessment and Inspection

The restoration process begins with a comprehensive assessment and inspection of the property by trained professionals. They will evaluate the extent of the fire damage, identify areas that require immediate attention, and create a tailored restoration plan.

Safety Measures and Securing the Property

Before restoration work commences, safety measures will be implemented to ensure the property is secure. This may involve boarding up windows, tarping roofs, and erecting barriers to prevent unauthorized access.

Water Extraction and Drying

If water was used to extinguish the fire, the restoration team will proceed with water extraction and drying. Moisture removal prevents mold growth and further damage to the property.

Soot and Smoke Removal

Soot and smoke residues left behind after the fire can be hazardous and leave lingering odors. Specialized cleaning techniques and equipment will be employed to thoroughly remove soot and deodorize the affected areas.

Content Cleaning and Restoration

Restoration experts, such as SERVPRO of Pittsburg, Fort Scott, will carefully assess and clean salvageable personal belongings and furniture affected by the fire. Items that can be restored will be meticulously cleaned, deodorized, and stored until they can be returned to your property.

Structural Repairs and Reconstruction

The restoration process includes structural repairs and reconstruction of areas damaged by the fire. Skilled contractors will work to restore the integrity of your property, ensuring it is safe and meets building codes.

Coordination with Insurance

Throughout the restoration process, the restoration company will collaborate with your insurance provider. They will provide documentation, estimates, and other necessary information to expedite your insurance claim and facilitate a smoother process.

Communication and Updates

Expect open and clear communication from the restoration team. They will keep you informed about the progress of the restoration, any challenges encountered, and the estimated timeline for completion.

Final Inspection and Approval

Once the restoration work is complete, a final inspection will be conducted to ensure all necessary repairs and cleaning have been performed to a high standard. Your approval will be sought before concluding the restoration process.

Returning to Your Restored Property

After the restoration process is complete and your property is deemed safe, you can return to your home or business. Take time to inspect the restoration work and address any remaining concerns with the restoration team.

The fire damage restoration process is a journey that requires professional expertise, time, and patience. Understanding the steps involved and what to expect can help you navigate the road to recovery more confidently. Working with a reputable restoration company, such as our SERVPRO of Pittsburg, Fort Scott team, ensures that your property is in capable hands, and the restoration is conducted efficiently and effectively. Remember, while the process may seem daunting, the goal of the restoration team is to help you return to a safe and restored home or property, supporting you every step of the way.